Last updated: December 30, 2025
This Privacy Policy explains how Newtoppets (“we,” “us,” “our”) collects, uses, shares, and protects your personal information when you visit newtoppets.com (the “Site”) or contact us about OEM/ODM projects. Our contact details: Room 103-107, No. 93-1, Tian’an Road, Jimei District, Xiamen, China; sales@newtoppets.com; +86 18159292703.
1. Information We Collect
We may collect the following categories of information:
A) Information you provide
- Contact details: name, email, phone/WhatsApp, country/region
- Business details: company/brand name, role, shipping details (if provided)
- Inquiry content: product requirements, customization preferences, quantities, timelines
- Files you upload: briefs, drawings, images, product lists (if you submit attachments)
B) Information collected automatically
- Device and usage data: IP address, browser type, pages viewed, approximate location (country/region), referring URLs
- Cookie and similar tracking data (see Cookie Policy)
C) Transaction/account information (if applicable)
If the Site supports account login, wishlist/cart, or checkout features, we may collect account identifiers and order-related information necessary to provide those features.
2. How We Use Information
We use your information to:
- respond to inquiries, prepare quotations, and suggest next steps for your project
- communicate about samples, production planning, compliance documentation, and shipping
- provide customer support and maintain business records
- improve the Site’s performance, security, and content
- send newsletters or updates only if you opt in (and you can unsubscribe anytime)
3. Legal Bases (for EEA/UK visitors)
Where applicable, we process personal data based on:
- your consent (e.g., newsletter sign-up, certain cookies)
- contractual necessity (e.g., responding to quote requests, fulfilling orders)
- legitimate interests (e.g., site security, preventing fraud, improving services)
- legal obligations (e.g., accounting, compliance requests)
4. How We Share Information
We do not sell your personal information. We may share information with:
- service providers (hosting, email, analytics, customer support tools)
- logistics and shipping partners (when arranging delivery)
- payment providers (if online payment is used)
- professional advisors (as needed for legal/accounting)
- authorities (when required by law)
5. International Transfers
Because we operate globally, your information may be processed in countries where we or our service providers operate (which may differ from your country of residence). We take reasonable steps to protect data transferred internationally.
6. Data Retention
We keep information only as long as necessary for the purposes described above, including to respond to inquiries, maintain business records, and comply with legal obligations.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect information. However, no method of transmission or storage is 100% secure.
8. Your Rights and Choices
Depending on your location, you may have rights to:
- request access, correction, or deletion of your personal information
- object to or restrict certain processing
- withdraw consent (where processing is based on consent)
- request data portability (where applicable)
To exercise rights, email sales@newtoppets.com.
Marketing emails: You can unsubscribe using the link in our emails or by contacting us.
9. Children’s Privacy
The Site is intended for business users and is not directed to children. We do not knowingly collect personal information from children.
10. Updates to this Policy
We may update this Privacy Policy from time to time. The “Last updated” date indicates when changes were posted.